Cancellation Policy
SMARTBITES DELIVERY CANCELLATION POLICY
In an effort to provide you with not only nutritious food and exceptional customer service, we have created a straightforward cancellation policy thats easy to understand.
For Monthly Meal Programs:
Please be informed that you may cancel your delivery service within 3 days of your first delivery at no charge.
Customers who decide to cancel after 3 days will be charged a 25% cancellation fee on the remaining days of their program. This balance will be deducted from the amount that is being refunded.
For Weekly Meal Programs:
Please be advised all weekly and bi-weekly meal programs once purchased will not be refunded, rather a transferable credit will remain on file for 90 days. Only Monthly Meal programs are prorated.
What about delivery fees?
Unfortunately delivery fees are non-refundable.
For all cancellations please email support@smartbitestogo.com.
Your meal program is valid for 90 days from the date of purchase.